How should I make the payment for service acquired?

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    Kathleen Kwan

    Dear Sir

     

    I booked weekly cleaning service via Kaodim platform. I confirmed the quotation and timing for weekly cleaning with the service provider. 

    On the scheduled date for cleaning, nobody showed up. Service provider was unaware of this. Later I had to email them to complain nobody showed up. 

    Let me know if this is normal? I paid the full amount for 8 weeks upfront as I am away on business. Now I am not sure if this is a scam. 

     

    Thank you.

     

     

    Regards

     

     

    Kathleen

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